Frequently Asked Questions

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Have a question about your account?  Need information about a product or service?  Or just have general information to share?  Email us at Please do not send personally identifying information (e.g., Account #, Social Security Number, etc.) in your email.


Monday - Friday 7 a.m. - 7 p.m.
Saturday 9 a.m. - 1 p.m.
(559) 437-7700 or (800) 538-3328

English/Spanish: (559) 276-2265 or (800) 649-4782

Report a Lost/Stolen ATM/Debit/Credit Card:
Within the U.S.

  • 1-800-538-3328
  • 1-800-234-5354 - after hours

Outside of the U.S.

  • 00-1-515-457-2080
  • Call collect (Visa credit card only) +1-303-967-1096


Educational Employees Credit Union
P.O. Box 5242
Fresno, CA 93755


(559) 451-0198

Note: EECU does not accept unsolicited advertisements at this fax number.

In Person

Schedule an Appointment at EECU Branch Offices

Schedule an appointment at an EECU Branch   Schedule an Appointment - Click Here

Branch Hours

Monday - Thursday 9 a.m. - 5 p.m.
Friday 10 a.m. - 6 p.m.
EECU Locations

Personal Telephone Access (PTA)

Call PTA anytime to check your balance, transfer money, make a loan payment, and more.
(800) 538-3328, option 2
Apply for PTA

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