News & Events

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COVID-19 Update

EECU has served its members and the community through good times and bad since our founding nearly 86 years ago.  In times like these, the credit union philosophy of “people helping people” perfectly embodies our mission.  We are committed to helping our members through this difficult time.  Read below to learn more about how we can help you, what we’re doing in response to coronavirus, and options for accessing your accounts.

Branch Hours & Online/Mobile/ATM Banking

A Message from Our President/CEO – We are Here to Help

What We’re Doing in Response to Coronavirus

Coronavirus Scams - Relief Checks, Robocalls and More

Branch Hours & Online/Mobile/ATM Banking

Our branches are open and we are here to serve you.  In addition to our branches, we also offer other convenient options for managing your money.

Online Banking

  • View transaction history
  • Transfer money
  • Make loan payments
  • Pay bills
  • Order checks
  • View statements
  • Sign up for email and text message account alerts
  • Send us a secure email or chat message
  • And more!

Mobile Banking

  • View transaction history
  • Transfer money
  • Deposit Checks (subject to eligibility requirements)
  • Pay bills
  • Make loan payments
  • Sign up for text message account alerts
  • Find nearby branches & ATMs
  • And more!

ATMs

  • Make deposits and withdrawals
  • Check your balance
  • Transfer money
  • Make loan payments
  • And more!

A Message from our President/CEO

Since our founding nearly 86 years ago, serving our members has been – and continues to be – our top priority.

Our doors have remained open during times of great unrest and uncertainty, including wars, Y2K, 9/11, and the Great Recession.  Today, we are facing a new challenge that has brought about considerable instability and concern. The coronavirus pandemic is dominating headlines and conversations, and people are understandably anxious.

As you may have heard, school districts in our area and across the country have temporarily closed schools to help prevent a potential spread of the virus.  Concerns about the virus have affected businesses large and small and caused volatility in the financial markets. The president has declared a national emergency and the federal government is working on several economic relief packages.

EECU has helped its members through challenging times for decades and we want to assure you that we are here for you now. Our branches are open and we are here to serve you.  Alternatives to banking in person include our Member Service Call Center, ATMs, and online/mobile banking.  If you are experiencing a financial hardship, whether it’s related to coronavirus or another situation, please let us know.  Our financial assistance package includes temporarily skipping loan payments, emergency loans, and increasing limits on credit cards.  We also offer financial counseling resources to help you make decisions that are right for you at this time.

We will continue to follow the guidance recommended by the Centers for Disease Control and Prevention (CDC) and other federal, state and local agencies to help ensure the health and safety of our employees and members.  For up-to-date information about coronavirus, we recommend visiting trusted sources, such as the CDC and the World Health Organization.

Thank you for your loyal membership and trust in EECU.

What We’re Doing in Response to the Coronavirus

There is a lot in the news lately about coronavirus. We care about the health and safety of our members and employees and we are following the guidance provided by the Centers for Disease Control and Prevention (CDC) and other federal, state and local agencies to help reduce the risk of the virus spreading.  To help ease any concerns you may have, we want you to know the steps we are taking to help protect you, and the steps you can take to protect yourself and those you care about.

What We’re Doing

  • Following federal, state and local agency guidance.
  • Encouraging use of online/mobile banking, ATMs, and our Member Service Call Center instead of visiting a branch.
  • Communicating regularly with our employees and sharing best practices for helping prevent the spread of coronavirus.
  • Providing employees with wipes and sanitizers to disinfect workstations and hands throughout the day.
  • Distributing gloves to employees with the option to wear them in the performance of their work duties.
  • Implementing social distancing practices, such as keeping six feet of space between members waiting in line inside our branches and limiting the number of members inside the branch at any one time.
  • Increasing the cleaning of our ATMs and recommending members sanitize their hands before and after using ATMs.
  • Providing sanitizing stands at all EECU locations, as we have for many years.
  • Enhancing our professional cleaning processes.
  • Reviewing our contingency plans and making prudent choices to help ensure continued and uninterrupted service to our members.

What We Can All Do

  • Avoid close contact with people who are sick; avoid touching your eyes, nose and mouth.
  • Wash your hands often with soap and water for at least 20 seconds.  Use hand sanitizer with at least 60% alcohol if soap and water aren’t available.
  • Stay home when you are sick, except to get medical care.
  • Clean and disinfect frequently touched objects and surfaces.
  • Check the CDC website, cdc.gov/coronavirus, for up-to-date information.

As a reminder, our electronic services are a convenient and secure way to access your account. Use Online and Mobile Banking to pay bills, transfer funds, make loan payments, and more.  Mobile deposit is also available through our mobile app.  For your convenience, EECU is part of the CO-OP ATM network, which gives you access to more than 30,000 surcharge-free ATMs nationwide. And, our Member Service Center is here to serve you by phone Monday – Friday, 7 a.m. to 7 p.m., and Saturdays, 9 a.m. to 1 p.m.

EECU is committed to the well-being of its employees, members, and the community.  We will continue to review updates provided by the CDC and other agencies, implement best practices, and devote internal resources to aid in our preparation efforts. 

Thank you for banking with EECU and for the trust you have placed in us to serve your financial needs.

Coronavirus Scams

Coronavirus scams are on the rise.  Learn how you can protect yourself from check relief scams, robocalls, fake texts and emails, malware, fraudulent donation requests, and more by visiting the Federal Trade Commission website.

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