ATM/Debit Card

Keep track of activity on your accounts and loans by setting up text or email alerts. Turn on notifications for balance updates, large withdrawals, cleared checks, loan payment due, and more in Online Access Home Banking or the Mobile App.

With Card Control, there’s no need to panic if you misplace your card. Simply log in to Online Access Home Banking or the Mobile App and turn the card off so it can’t be used. You can also set up transaction alerts, spending limits, and more. Standard text message and data rates may apply.

Speed through the checkout when you tap to pay with your debit card. It’s faster than paying with cash and more secure than inserting or swiping the card.

Need to change your debit card PIN? Call 1-888-891-2435 from the number on file for your account; the PIN change will take effect immediately. Be sure to have the following information handy: card number, last four of SSN, CVV number, and your new four-digit PIN.

To request a PIN, call us at 1-800-538-3328 or visit a branch. The PIN will be sent to you through postal mail.

Call us right away to report your ATM or debit card lost or stolen. For your convenience, we can instant issue a new debit card at any branch.

Within the U.S.: 1-800-538-3328
After Hours: 1-800-234-5354

Outside the U.S.: 00-1-515-457-2080

It's simple. Shop for anything online or off.

Use your Visa card to shop online, in a store, or anywhere, and you're protected from unauthorized use of your card or account information. With Visa's Zero Liability policy*, your liability for unauthorized transactions is zero. Visa takes online security very seriously so that you can focus on your shopping.

Zero Liability has you covered:

• Worry-free shopping
• Ultimate security
• Fraud protection

You’re protected when you’re the victim of fraud.

Visa's Zero Liability policy means protection for you. You have protection for all of your card transactions that take place on the Visa system. Should someone steal your card number while you're shopping, online or off, you have protection from their fraudulent activity. If you notice fraudulent activity on your card, promptly contact your financial institution to report it. It is important to continually monitor your monthly statement to identify any unauthorized transactions.**

Shop safely with Visa.

Visa takes online security very seriously so that you can shop safely on the Internet. With the support of Member banks, Visa has invested millions of dollars in building a secure payment system. With Zero Liability, Visa continues to lead the card payment industry in consumer protection. Visa's policy eliminates any risk you face shopping online or off.

You're protected with Visa.

Visa has highly sophisticated fraud-screening solutions in place, and works with technology companies every day to enhance them. Regardless of where you shop, enjoy the comfort of knowing you're protected with Visa.

*Covers U.S.-issued cards only. Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholder must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. See your Cardholder Agreement for more details.

**Cardholders should always regularly check their monthly statements for transaction accuracy. Financial institutions may impose greater liability on the cardholder if the financial institution reasonably determines that the unauthorized transaction was caused by the gross negligence or fraudulent action of the cardholder - which may include your delay for an unreasonable time in reporting unauthorized transactions.