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Security Center

Our Security Center is full of helpful information about protecting the security of your accounts, personal information, home computer, and your identity.

Fraud Alerts

Cash Edge Malware

We have been notified that some members have been presented with a message claiming to be from Cash Edge while in an online banking session. This is a fraudulent message that is an attempt to obtain personal information.

If you should see this message, do not continue and do not enter your personal information. The message and the accompanying request is not from EECU or CashEdge. Rather, it is likely that malware was installed on your computer. Please run an anti-virus/malware program.

If you have questions or concerns, or believe that you may be the victim of such an attack, please contact our Member Service Center at 800-538-3328.

Debit Card Phishing Scam

We have received reports from a few members that they have received an automated phone call claiming that their debit card has been restricted and instructing them to activate their card by providing personal information. These calls are not coming from EECU or any other financial institution. It is a scam that is attempting to retrieve personal information for fraudulent use. Remember that EECU will never request this information.

There are also reports of individuals who receive unemployment benefits in California through a prepaid BofA debit card receiving phone calls trying to trick them into revealing personal information. The caller tells recipients that their EDD card has been temporarily blocked and to press a number to be connected to a person who can assist. They are then told to enter personal information to reactivate the card.

Always be suspicious of any phone call, text, email, or website where you are asked to provide personal information. Never give out information such as account number, social security number, or credit card number.

If you have any questions or concerns please call us at 1-800-538-EECU(3328).

Keep Your Information Safe

What to Look For

Fraudulent emails and Scams

Report Online Fraud

Fraudulent emails and websites:

security@myeecu.org

Suspicious online transactions:

(559) 437-7700 or 1-800-538-3328

Report a lost or stolen EECU ATM/Check Card/Visa Credit Card:

Within the United States: 1-800-449-7728; Call collect from outside the US: 1-410-581-9994